Shipping & Returns

Orders placed on vlogara.com

The shipping method, charge, estimated delivery date, taxes, and final total shown at checkout apply to your order. Tracking information is provided after the order ships.

Current policies

For complete terms, including processing, delivery estimates, return eligibility, refund timing, and return-shipping responsibilities, read the current policies below.

Order help

For a return, refund, exchange, address change, or delivery issue involving an order placed on vlogara.com, use the Contact form. Include your order number and a short description of the request. Please wait for return instructions before sending an item back.

We review each request individually and will confirm the appropriate resolution and any return instructions in writing. Unless we confirm an alternative resolution in writing, approved returns must be received and inspected before a refund is issued.

For returns processed through Amazon Multi-Channel Fulfillment, use only the return address and return authorization we provide for your specific order. Do not send items to an Amazon fulfillment center or the address printed on the parcel unless we specifically instruct you to do so.

Orders placed on Amazon

For an order completed on Amazon, use the return, refund, exchange, and delivery-support options shown in your Amazon order page. Amazon determines the available instructions and timing for purchases made through its marketplace.

Product support

For product setup, compatibility, Bluetooth remote pairing, or warranty questions, use the Contact form.